Are you in search of Moniepoint’s contact details for customer support? Look no further, as this article provides comprehensive information on how to reach Moniepoint for assistance. Moniepoint MFB is a leading financial services provider for Nigerian businesses, boasting over 600,000 businesses on its platform and processing over 7 trillion Naira monthly. In this guide, we’ll explore the various contact channels, ensuring you have all the necessary information to connect with Moniepoint’s customer care.
- Phone Number: Immediate Assistance 24/7
For immediate assistance, Moniepoint offers a dedicated customer care phone number: +234018889990. This support line is available 24/7, ensuring convenience for users with queries or concerns. Whether you are a business owner or an individual, reaching out via the provided phone number connects you to Moniepoint’s customer support team promptly.
- WhatsApp Number: Instant Support Messaging
In addition to the phone line, Moniepoint extends its support through WhatsApp. Users can connect with customer support by sending a message to +234018889990. This instant messaging service allows for a quick and efficient resolution of issues. A customer support representative will respond promptly, ensuring a seamless communication experience.
- Email: Formal Communication Channel
For those who prefer a more formal communication channel, Moniepoint provides an email address: [email protected]. Sending your message to this email ensures that a representative will get back to you as soon as possible. Please note that responses via email may take up to 24 hours, offering a reliable option for users who have non-urgent inquiries.
- Head Office: In-Person Assistance and More Branches
If you require in-person assistance or wish to visit Moniepoint, the head office is located at Oyo-Ibadan Road, Idi-Agba, Ilora, Oyo. Additionally, Moniepoint has branches in more than 30 states across Nigeria, ensuring accessibility for users nationwide. This physical presence reflects Moniepoint’s commitment to providing personalized support and service.
Conclusion:
In conclusion, Moniepoint is dedicated to delivering exceptional customer service. The availability of diverse contact channels, including a dedicated phone number, WhatsApp support, email, and physical office locations, demonstrates their commitment to accessibility. Moniepoint, led by an experienced team of bankers and technologists, assures users that their inquiries and concerns will be addressed promptly and efficiently. For any questions or assistance, don’t hesitate to reach out to Moniepoint’s customer service, where a knowledgeable team stands ready to assist you.